Guard against downtime with a Maintenance Agreement for your Servers, Networks, printers and desktop workstations from e Bytes Group, Inc.

Keep your network and systems operational with highly educated and trained network specialists.  Similar to an insurance policy we will be standing by to keep your computers, peripherals and networks running smoothly.  Don't wait until there is a problem, be prepared now with a service agreement.  Looking for a technician when you have a problem is not the smartest thing to do when you’re running a business and downtime is expensive.  As a contract client, you are guaranteed priority attention by our experienced technicians and engineers, within the limits of your contract.

Reduce expensive downtime, unexpected service call charges, and workflow interruptions with an e Bytes Group Maintenance Agreement. With an e Bytes Group maintenance agreement, you get on-site priority service at an affordable monthly rate. Our highly trained engineers will be available to at a moments notice. An e Bytes Group Maintenance Agreement is like having your own IT staff at a fraction of the cost. 

Benefits include.

• Four hour response time.
• Network and software support.
• Virus Monitoring.
• Backup Monitoring.
  Hard drive defragmenting and cleaning.
• Scheduled Preventive Maintenance.
• Technical Assistance.
• Etc.

Our Service Agreements are designed for small to medium size organizations ranging in size from 1 to 100 employees while our Custom Plans can be designed for larger companies with more advanced technology needs or that have their own IT department that needs to outsource some services to become more efficient.

Below are the Service Agreements for your review:

• Prepaid Block of Hours
• SLA without Annual Contract (Regular fees without commitment).
• Information Technology Systems Service Level Agreement*
  • Basic Service Level Agreement*
  • Premium Service Level Agreement*
  • Custom Service Level Agreement* - For Custom Service Level Agreement, please
    contact us.
    
    * Annual Agreement Required.

An e Bytes Group Service Agreement Provides You with an "IT Staff" & Partner.